We hope that you will love your Hope & Ivy clothes as much as we loved designing and making them. In the unlikely event that you’re not entirely satisfied with your purchase we can offer a refund on all items returned within 14 DAYS of you receiving your item.
UK RETURNS - Simple Steps
*Mark on your Returns form whether you are returning an item or requesting an exchange, identify an alternative size if required for an exchange.
*Include the returns form in your parcel.*Click here to create your returns label.
*Send your parcel at your nearest Post Office.
Unfortunately at the moment we cannot offer free returns to our international customers. We recommend that you send your return back via a tracked service as we cannot be responsible for any missing untracked parcels. Please ensure to include your returns form within your parcel.
Please return to:
Hope & Ivy Returns Department
c/o Clipper Logistics
Boughton Industrial Estate
If you would like to exchange anything in your order then please make a note on the returns form and send your order back to us. Once we have received your return we will send out your request to you if it is in stock. If it is not in stock we will issue you a refund.
If you need an urgent exchange then please make a return and place a new order.