Please make sure you have read our delivery terms for your destination to make sure you are happy before placing your order.
(Including Northern Ireland)
We aim to deliver within 2/3 working days.
Tracked 48 | £4.95 per order.
All our UK deliveries are sent via Royal Mail.
Your parcel's journey is tracked from dispatch to delivery. You will receive an email with your tracking number. Delivery times are based on orders placed before 3pm.
INTERNATIONAL TRACKED DHL (EU AND REST OF WORLD)
EU aims to deliver 3/5 days.
Rest of World aims to deliver 5/7 days.
Shipping costs will be calculated upon checkout.
When placing your order with us, please ensure you are purchasing in the correct currency for your shipping destination, as shopping in your currency will include taxes and duties. If not, these will be requested by the courier before delivery.
To change the currency, head to the flag at the top right of our website and select your country. This currency should be as per your delivery destination as totals are based on each country's customs and duties.
Our customer experience means a lot to us at Hope & Ivy, and we don't want you to be charged extra in international tax fees to receive your beautiful dress at the point of delivery.
Upon receipt of your order, please notify us of any missing or damaged items within 48 hours. Failure to do so may result in a partial or no refund.
**Any purchases made in the £10 ARCHIVE SALE promotion are not eligible for a refund as advertised on the product pages and material across social channels. Any items deemed as faulty will not be covered by our free returns policy for this promotion.**
Please refer to this link for further information: Online and Distance Selling