EU & EEA Right of Withdrawal

What is the Right of Withdrawal?

If you are located in the European Union, Norway, Iceland, or Liechtenstein, you may have the legal right to withdraw from your online purchase within 14 days of receiving your order, without providing a reason.

If you choose to exercise your Right of Withdrawal within this period, you may return eligible items and receive a refund in accordance with applicable consumer protection laws. Certain products may be excluded from this right where permitted by law.

To exercise your Right of Withdrawal, please submit a request by emailing info@hopeandivy.co.uk within 14 days of receiving your order.

Once your request has been submitted, we will provide instructions on how to return your item(s).